CamorentGet the App

HELP & SUPPORT

We’re here through every shoot.

Answers to the questions we get most, and a direct line to our team when you need one.

WhatsApp

Fastest way to reach us mid-shoot. Message the support team and get a reply on the same thread.

Chat on WhatsApp

Call us

For urgent equipment or crew issues while your shoot is running, call the helpline directly.

+91 88825 07989

Email

Best for KYC documents, billing questions and anything that needs a paper trail.

support@camorent.co.in

Frequently asked questions

GETTING STARTED

What are the steps to rent a camera?
Browse our camera catalog, select your desired equipment, choose rental dates, complete KYC verification if needed, make payment, and your equipment will be delivered to your location.
How do I rent crew?
Browse our crew section, select the professionals you need, check their availability, and book them for your project dates. You can view their profiles, ratings, and previous work.

ACCOUNT

How long does KYC take?
KYC verification typically takes 24-48 hours once you submit all required documents. You'll receive a notification once it's completed.

PAYMENTS

What payment methods do you support?
We support various payment methods including credit cards, debit cards, UPI, net banking, and digital wallets for your convenience.

DELIVERY

How do I get free delivery?
When you book crew members along with equipment, you automatically qualify for free delivery to your location. This helps you save on logistics costs.

POLICIES

What is the cancellation policy?
Cancellations made 48 hours before the rental period receive a full refund. Cancellations within 24-48 hours receive 50% refund. No refund for cancellations within 24 hours.
What if equipment gets damaged?
All rentals are covered by insurance. Report any damage immediately. Minor wear and tear is expected, but significant damage will be assessed and charged accordingly.

SUPPORT

What if I face issues during my shoot?
Contact our 24/7 support team immediately through the app or helpline. We'll help resolve any equipment or crew issues to ensure your shoot continues smoothly.

Still need a hand?

Bookings, delivery tracking and support chat all live inside the Camorent app — or reach the team on WhatsApp or support@camorent.co.in.

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